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  2. Frequently Asked Questions

Frequently Asked Questions

We compiled a list of the most commonly asked questions about our virtual real estate office in Texas. Our goal is to give you as much information as possible to help you make the right decision. If you still have questions or concerns, please contact us and we would be happy to answer them for you.

Why Choose Citiwide Real Estate?

Citiwide Real Estate, operating since 2000, offers three flexible programs tailored to different agent needs:
1. Platinum Plan: $69 per month with a $249 per transaction fee. Ideal for agents who prefer a lower monthly fee and a moderate transaction fee.
2. Silver Plan: $19 per month with a $449 per transaction fee. Ideal for agents who want to keep their monthly costs low but are okay with a higher transaction fee.
3. Gold Plan: $0 per month with an 85% commission split. This option suits agents who favor a high commission split without any monthly fees.
These programs provide agents with choices that can align with their business models and financial preferences.

How much will it cost to join Citiwide?

Depending on the plan you choose, you might be able to start with no upfront costs. Simply fill out the online application, and you could become a Citiwide Real Estate agent in less than 30 minutes.

What is the cost of E&O insurance?

Absolutely! Citiwide Real Estate is insured with an American BEST A-Rate Insurance Carrier, ensuring that we maintain robust coverage. You can be confident that we carry adequate insurance to support and protect you in your real estate endeavors.

Are there any hidden fees?

Absolutely! At Citiwide Real Estate, we stand by our promise: no penalties, hidden fees, or quit fees. What you see in our advertising is exactly what you get—transparency and straightforward pricing with no surprises.

I currently have a transaction in escrow, do I have to wait for it to close?

There are various factors that influence the answer to this question, largely depending on the terms of your current employment agreement with your broker.

At Citiwide Real Estate, our employment agreement is designed to be flexible and supportive, allowing our agents to take their business with them if they decide to move. Typically, most employment agreements permit you to leave and continue earning your commission, provided you fulfill all your responsibilities up to that point. Always review the specific terms of your current agreement to understand any potential implications.

How soon do I get paid after an escrow has been closed?

You’ll receive your payment directly out of escrow in whichever manner you prefer—whether that’s receiving a check by mail, picking it up from a local escrow office, or having it wired to your bank. Simply ensure that we have a completed transaction file, and we’ll instruct escrow to pay you directly at closing.

Do you provide office space or conference rooms?

Absolutely! We provide our agents with 24/7 access to our convenient office locations, ensuring that you have the support and resources you need whenever you need them.

Are there any meetings required?

No, we understand that our agents are busy, so we don’t require attendance at weekly or monthly meetings. While we do hold occasional meetings to discuss business updates and any changes in forms or laws, attendance is not mandatory.

Can I negotiate my commissions with clients?

Yes, you have the flexibility to determine the total sales commissions on your transactions. You set your commission rates according to your business model and client agreements.

Can I use any lender, escrow company, or title company for my transactions?

Yes, you are free to use the services that best fit your client's needs. We support you in selecting the resources and solutions that will best serve your clients and help you achieve your business goals.

Can I agree to give part of my commission to my client? Is it legal?

Yes! You can issue a refund to the principal (buyer or seller) in the following ways:
1. Refund Distributed from Escrow: To have the refund distributed from escrow, include it in the contract or addendum. This ensures it is part of the escrow instructions and reflected in the final statement. (Recommended)
2. Citiwide Real Estate Distribution: We can handle the refund distribution for you. One check will be issued to you and another to your client(s). Note that a W-9 form is required; otherwise, the refund may be taxable to the agent.
3. GDirect Refund: You can issue the refund directly to the buyer or seller yourself, but be aware that this may have tax implications. Consult with your tax advisor before choosing this option.

Is there a minimum sales volume at Citiwide Real Estate?

Although we attract many top-producing agents, we currently have no minimum production requirements. You only need to pay your transaction fee per closed deal.

What about Board of Realtor membership and MLS Access?

Citiwide Real Estate is a proud member of the National Association of Realtors (NAR), the Texas Association of Realtors (TAR), and the Metrotex Association of Realtors.

Website

We cover 100% of the initial design and setup costs for your agent website (see sample).

Marketing

We provide exclusive designs for our agents and have a full-service marketing department that offers a range of materials, including business cards, postcards, flyers, signs, name tags, and more.

Do you provide training for new agents?

Yes! We provide comprehensive training similar to what a traditional broker would offer. Our support team will guide you through your first transaction(s) and ensure you get your commission check quickly and efficiently.

Can I get broker support when I need it?

Absolutely. We pride ourselves on delivering world-class broker support and training to our agents and encourage you to reach out with any questions or needs. Our broker, David Le, is easily accessible and eager to assist.

Broker support is available during normal business hours via phone or email, and after hours through our "Broker Support Hotline." David’s philosophy is, "Our agents are our clients," emphasizing our commitment to your success.

How do I join Citiwide Real Estate?